Last Updated: February 13, 2025
At Impact Immigration Law Services (legal name: Law Offices of Juan F. Madrid PA), we are committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services and website.
1. Information We May Collect
We may collect personal information that includes, but is not limited to:
- Contact Information: Name, address, phone number, and email address.
- Legal Information: Details related to your immigration case and relevant documents.
- Financial Information: Information necessary for billing and payment processing.
- Browsing Data: Information collected through cookies and similar technologies to improve your experience on our website.
2. How We May Collect Information
We may obtain personal information in the following ways:
- Directly from You: When you complete forms on our website, contact us via phone, email, or in person.
- Automatically: Through technologies like cookies when you interact with our website.
- From Authorized Third Parties: Such as case management platforms and payment services we use to provide better service.
3. Use of Information
We may use your personal information to:
- Provide Legal Services: Related to immigration and legal representation.
- Communicate: Send you appointment reminders, case updates, and other relevant information.
- Process Payments: Manage billing and secure payment processing.
- Improve Our Services: Analyze website usage to optimize functionality and content.
If you have explicitly opted in, we may use your personal information, including phone numbers, to send SMS messages related to appointment reminders, case updates, or other service-related notifications. These communications are intended to improve our service delivery and ensure timely updates for our clients.
Providing your contact information does not automatically enroll you in SMS communications. SMS messages will only be sent to users who have provided explicit consent through one of the following opt-in methods:
- Web Opt-In: Selecting the SMS consent checkbox on our website forms.
- Verbal Opt-In: Providing consent verbally during a consultation or phone call.
- Written Opt-In: Signing a legal agreement that includes an SMS consent clause.
- SMS Opt-In: Initiating a text conversation with us.
You may opt out of SMS communications at any time by replying STOP to any message.
4. Protection of Information
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We do not share your personal information with third parties except in the following circumstances:
- Explicit Consent: When you authorize us to share your information.
- Legal Obligations: When required by law or in response to legal processes.
- Service Providers: Who assist us with business operations under confidentiality agreements and limited data usage.
6. User Rights
If you retain or authorize us to collect your information, you have the right to:
- Access: The personal information we hold about you.
- Rectify: Inaccurate or incomplete data.
- Delete: Your personal information, except when legal obligations require retention.
- Object: To the processing of your data in certain circumstances.
- Withdraw Consent: For the use of your data at any time.
- SMS Consent Management: You have full control over SMS communications. Providing your phone number does not mean you will receive SMS messages unless you explicitly opt in. If you have opted in, you may opt out at any time by replying STOP to any message.
7. Compliance with SMS Regulations
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable regulations to ensure your privacy and data security. SMS communications are only sent to users who have explicitly opted in through the approved methods outlined in the Use of Information section.
All SMS messages include clear instructions on how to opt out by replying STOP. No mobile information will be shared with third parties.
8. Use of Cookies and Similar Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can configure your browser to reject cookies; however, this may affect website functionality.
9. Links to Third-Party Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website, with the «Last Updated» date revised.
12. Contact
For inquiries regarding this Privacy Policy, you can contact us at:
- Email: info@impact-immigration.com
- Phone: 305-371-5702
- Address: 1001 Brickell Bay Drive Ste 1712, Miami, FL 33131
Terms and Conditions
Last Updated: December 30, 2024
These Terms and Conditions govern the use of the website and services provided by Impact Immigration Law Services (legal name: Law Offices of Juan F. Madrid PA). By accessing or using our website, you agree to comply with these terms.
1. Services Offered
We provide legal services specializing in all aspects of immigration matters.
2. Website Use
By using our website, you agree to:
- Provide Accurate Information: When completing forms or interacting with us.
- Avoid Illegal Activities: Refrain from using the website for fraudulent, unlawful, or harmful purposes.
- Comply with Policies: Respect our privacy policies and the terms outlined here.
We reserve the right to restrict access to the website if we detect any violations of these terms.
Providing your contact information, including your phone number, does not automatically enroll you in SMS communications. SMS messages will only be sent if you have explicitly opted in through the approved methods outlined in the Use of Information section.
You may receive messages weekly or as needed depending on your case status. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, text HELP to +1 305-371-5702.
3. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, and software, is the exclusive property of Impact Immigration Law Services and is protected by U.S. copyright and intellectual property laws.
- Limited Use: Copying, reproducing, distributing, or modifying website content is prohibited without prior written consent.
- Limited Licenses: In specific cases, limited licenses may be granted for educational, academic, or authorized partner use, subject to agreed terms.
- Infringements: Unauthorized use may result in legal actions, including court claims.
4. Limitation of Liability
- Legal Outcomes: While we strive to provide high-quality legal services, specific results cannot be guaranteed.
- Website Use: We are not liable for direct, indirect, or incidental damages resulting from website use, including technical errors or service interruptions.
5. Links to Third-Party Sites
Our website may include links to third-party sites for user convenience. However, we are not responsible for the content, policies, or practices of those sites. We recommend reviewing their terms and conditions before using them.
6. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of the site implies acceptance of the changes.
Changes to our SMS communication policies will also be reflected in the latest version of these Terms and Conditions available on our website.
7. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Florida and applicable federal laws of the United States. Any disputes related to these terms will be resolved exclusively in the courts located in Miami-Dade County, Florida.
8. Contact
For questions about these Terms and Conditions, you can contact us at:
- Email: info@impact-immigration.com
- Phone: 305-371-5702
- Address: 1001 Brickell Bay Drive Ste 1712, Miami, FL 33131
Thank you for reviewing our Privacy Policy and Terms and Conditions!
